Quality Guarantee

Which Watch Designs watch bands are guaranteed against breakage (this is not common) for 90 days from the time of purchase. Repairs will be free during that time. The cost of repairs after 90 days is only $6 (this includes shipping back to you after repair, but you will be responsible for shipping costs to send the band back for repair). Please send us an email prior to returning any merchandise, or your request may be denied.

The watch faces have a 6 month manufacturer guarantee against defects. If you break it, it will not be covered. If you do break the face/glass, it can be replaced for $5 (one time replacement). Again, you must send us an email prior to returning any merchandise.

You are responsible for all shipping costs to return defective or unwanted merchandise for exchange/return. In the case of defective merchandise, the costs to ship items back to you will be our responsibility.

**We try to represent our products the best we can, but please note that some bands may differ slightly from the pictures due to lack of supply or sizing differences. If there are specific beads you want in your band, please email us to check the availability.